Terms of service
1. Overview
Luxzen is a manufacturer and retailer of high-quality writing instruments, including but not limited to fountain pens, ballpoint pens, and luxury pen accessories. These Terms apply to all visitors, users, and others who access or use our Services.
2. Orders and Payments
Order Acceptance: All orders are subject to acceptance by Luxzen. We reserve the right to refuse or cancel any order at our discretion.
Pricing: Prices for our products are subject to change without notice. Errors in pricing may be corrected even after an order is placed.
Payments: We accept major credit cards and other payment methods as listed at checkout. All payments must be made in full at the time of purchase.
4. Shipping and Delivery
We ship products domestically. Shipping times and costs may vary depending on your location. Luxzen is not responsible for delays caused by third-party shipping providers.
5. Returns and Refunds
We offer returns and exchanges within [X] days of delivery. Products must be unused and in original packaging. Please review our Return Policy for more details.
6. Intellectual Property
All content on our website—including text, graphics, logos, images, and product designs—is the intellectual property of Luxzen or its licensors and is protected by applicable copyright and trademark laws.
7. Prohibited Uses
You agree not to use the Services:
- For any unlawful purpose;
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
- To infringe upon or violate our intellectual property rights or the rights of others;
- To interfere with or circumvent the security features of the Service.
8. Limitation of Liability
To the fullest extent permitted by law, Luxzen and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
9. Warranty Disclaimer
All products are provided "as is" unless otherwise stated. Luxzen disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the Services after changes constitutes your acceptance of the revised Terms.
